Legal Document

jelibd's Privacy Policy — Your Information Is Our Responsibility

This policy describes in detail how your personal information is collected, stored, and protected.

Last Updated: January 2026
Overview

How We Protect Your Information

Your privacy on the jelibd platform is our top priority. Here is a quick look at the key points below.

Encryption Protection

All your data is transmitted securely using SSL encryption technology.

Data Storage

Your information is stored on secure servers only for as long as necessary.

No Third Parties

Your personal information is not sold or transferred to unauthorized third parties.

Your Rights

You have the right to view, correct, and request deletion of your information at any time.

Introduction and Scope

This Privacy Policy ("Policy") applies to the jelibd.cam website operated by jelibd ("we", "us", or "platform") and all related services. This Policy describes our practices regarding the collection, use, disclosure, and protection of personal information of users in Bangladesh ("you" or "user").

By using our platform, you are agreeing to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services. jelibd always places the highest importance on user privacy and follows best practices in data protection.

This Policy may be updated from time to time. In the event of any significant changes, we will notify you through the platform. Please refer to the "Last Updated" date at the top of this page.

This Policy applies only to the jelibd.cam website. Third-party websites or payment gateways may have their own privacy policies, which apply on their respective platforms.

What Information We Collect

We collect various types of information when you create an account and use services on jelibd. This information can be divided into two main categories:

2.1 Information You Provide Directly

Information you provide yourself when you register on our platform or use our services:

  • Full name and username
  • Email address
  • Mobile number (for bKash, Nagad, or Rocket verification)
  • Date of birth (for age verification — only users aged 21 and above may register)
  • Payment information (mobile banking account number)
  • National ID or other document details for identity verification (where applicable)

2.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

  • IP address and device-related information
  • Browser type and version
  • Time and date of page visits
  • Information about which pages of the website were visited
  • Referrer URL (the website you came from)
  • Information collected through cookies and similar tracking technologies
  • Gaming activity and transaction history

Purpose of Data Use

jelibd uses the information we collect for the following legitimate purposes:

Account Management

Your information is used to create, verify, and manage your account and to confirm your identity.

Transaction Processing

To securely process deposit and withdrawal transactions via bKash, Nagad, and Rocket.

Customer Support

To respond to your complaints and questions and to provide 24/7 Bengali live chat support.

Security and Fraud Prevention

To detect and prevent unauthorized access, fraud, and illegal activities such as money laundering.

Service Improvement

Analytical information is used to continuously improve platform performance and user experience.

Legal Compliance

To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.

Disclosure and Sharing of Information

jelibd does not sell your personal information. However, information may be shared with third parties in the following limited circumstances:

4.1 Service Provider Partners

Minimum necessary information may be shared with our trusted service providers for payment processing (such as bKash, Nagad, Rocket), technical infrastructure management, and fraud prevention. These partners are contractually obligated to keep your information confidential.

4.2 Legal Obligations

We may disclose information necessary to fulfill legal obligations under applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.

4.3 Business Transfers

If jelibd undergoes a merger, acquisition, or asset sale, your information may be transferred. In such cases, we will notify you appropriately and the new controller will also ensure protections equivalent to this Privacy Policy.

Important: jelibd never sells or rents your personal information to advertisers or marketers.

Cookies and Tracking Technologies

jelibd uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.

5.1 Types of Cookies

  • Essential Cookies: Essential for the core functionality of the platform. Used to maintain your login session and ensure security.
  • Functionality Cookies: Used to remember your preferences and settings, such as language preference.
  • Analytical Cookies: Help analyze platform usage and improve services.
  • Security Cookies: Play an important role in fraud detection and prevention.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may affect platform functionality and you may not be able to use all services properly.

Data Security Measures

jelibd has implemented industry-standard technical and organizational measures to protect your personal information:

  • SSL/TLS Encryption: All data is transferred in encrypted form between your device and our servers.
  • Secure Data Storage: Your information is stored on secure, access-controlled servers.
  • Restricted Access: Only authorized personnel can access your information, and they are trained to maintain confidentiality.
  • Regular Security Audits: The security of our systems is regularly assessed and tested.
  • Password Hashing: Your password is never stored in plain text — a secure hashing method is always used.
  • Transaction Monitoring: Automated monitoring systems are active to detect suspicious transactions.

While we apply the highest industry-standard security measures, no online platform can guarantee complete cybersecurity. It is equally important that you keep your own password private and follow safe internet practices.

Data Retention Period

jelibd retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

Generally, information for active accounts is retained while the account remains active. Even after an account is closed, some information may be kept for a specific period for legal obligations, dispute resolution, or fraud prevention needs. Once that period has passed, the information is securely deleted or anonymized.

Records of financial transactions are retained for the period specified under applicable financial regulations in Bangladesh.

Your Data Rights

As a user of the jelibd platform, you have the following rights over your own information:

Right to Access

You may request to know what information we hold about you and to receive a copy of that information.

Right to Correction

You may contact us to correct any inaccurate or incomplete information about you.

Right to Deletion

In certain circumstances you have the right to request deletion of your information, although some information may need to be retained due to legal obligations.

Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

To exercise these rights, contact our customer support team directly. We will respond to your request within a reasonable time. Some requests may be subject to limitations due to legal obligations.

Protection of Minors' Information

jelibd is a platform for people aged 21 and above only. We do not knowingly collect personal information from minors.

Age verification is mandatory during the registration process. If we become aware that information from a minor has been collected, we will immediately delete that information and the associated account will be closed. If you believe a minor's information is held by us, please contact us.

Warning: No person under the age of 21 is eligible to use our platform. To learn more about responsible gaming, visit our Responsible Gaming page.

Special Protection for Payment Information

Financial transaction information requires the highest level of protection. All financial information processed through bKash, Nagad, and Rocket is protected by the following special measures:

  • Payment information is processed directly through the secure gateway of the relevant mobile banking provider.
  • We never store your full mobile banking PIN or password.
  • Each transaction is independently verified and immediate action is taken in the event of suspicious activity.
  • jelibd will never ask for your payment password or OTP via email or live chat.

Policy Changes and Updates

jelibd reserves the right to amend this Privacy Policy from time to time to reflect service improvements, legal changes, or changes in business practices.

In the event of any significant changes, we will display a notice on the platform and the "Last Updated" date at the top of the policy will be revised. Continued use of our platform after changes have been made will be considered acceptance of the revised policy terms.

We advise you to review this Policy regularly so that you are always informed about how your information is being managed.

Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data rights, contact us through the following:

24/7 Live Chat

Contact our Bengali live chat support directly — any time, any day.

Email

[email protected]
Please use the subject line "Privacy" for privacy-related requests.

For related legal pages, see: Terms and Conditions and Responsible Gaming.